HELP CENTER

Everything You Want To Know

Do you want to learn more about our packages and services? Hopefully these frequently asked questions will give you the information you need. If you don’t manage to find exactly what you’re looking for, please don’t hesitate to get in touch. We’ll be happy to answer all your questions.

CAN I HELP PICK THE MUSIC FOR THE VIDEO?

Absolutely, your input in selecting the music for your video is not only welcomed but encouraged! We believe that the soundtrack of your video plays a crucial role in capturing the essence and emotion of your event. Your choice of music adds a deeply personal touch, making the final video resonate more with your personal style and memories.

We invite you to share your favorite songs, genres, or specific tracks that hold special meaning for you. This collaboration ensures that the music aligns perfectly with the visuals, enhancing the overall impact and feel of the video. Whether it's a song that played during a key moment of the event or a track that simply speaks to your heart, your choices will help in creating a video that is uniquely yours.

Our team is also here to provide guidance and suggestions, should you need them. We have experience in selecting tracks that complement different types of events and moments within them. Together, we can create a harmonious blend of visuals and sound that not only tells your story but also echoes your personal taste and the spirit of the occasion.

So, please feel free to share your music preferences with us. It's an integral part of the creative process, and we're excited to work with you to craft a video that you'll cherish for years to come.

HOW FAR IN ADVANCE SHOULD I BOOK YOUR SERVICES?

When planning your event and considering our services, it's great to think ahead. We understand the importance of early planning, especially for significant events. To accommodate this, we accept bookings up to a year in advance. This allows ample time for detailed discussions about your specific needs and preferences, ensuring that every aspect of our service is tailored to align perfectly with your vision for the event.

Booking a year in advance also offers several advantages. It secures your desired date, especially during peak seasons when availability can become limited. It gives us plenty of time to plan and prepare, ensuring that every element, whether it's the music playlist, photography shot list, or videography style, is thoughtfully considered and executed. Moreover, it provides peace of mind, knowing that an essential part of your event is taken care of well in advance.

We encourage you to take advantage of this opportunity to book early. This way, we can dedicate the time and resources necessary to create an unforgettable experience for you and your guests. Our team is ready to work closely with you, starting from now until the event, making sure every detail is just as you envision.

CAN I REVIEW THE VIDEO BEFORE IT’S FINALIZED?

Certainly, we not only allow but encourage you to review the video before it’s finalized. We understand that this video is a significant keepsake, capturing one of the most important days of your life, and it's crucial that it aligns with your vision and expectations.

After our initial editing process, we will provide you with a draft version of the video. This is your opportunity to view the work in progress and provide feedback. We value your input greatly, as it helps us ensure that the final product is exactly as you envisioned it. Whether it's adjusting certain aspects, such as the pacing, the inclusion of specific moments, or even the music and sound levels, your feedback is instrumental in crafting a video that truly reflects your experience and preferences.

We see this process as a collaborative effort. Our goal is to create a video that not only meets but exceeds your expectations, and your insights are a critical part of achieving that goal. Rest assured, we won’t consider the video finalized until you are completely satisfied with the result.

So please, when you receive the draft, take your time to review it, and don’t hesitate to share your thoughts with us. We’re committed to working with you closely until the final product is a perfect embodiment of your special day.